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USCIS Initiates Major Overhaul of its Case Management System November 7, 2008 The Washington Post reported today that the U.S. Citizenship and Immigration Service has selected an industry consortium led by IBM to reinvent how the government handles about 7 million applications each year for visas, citizenship and approval to work in the United States. According to the article, the five-year, $500 million effort to convert U.S. Citizenship and Immigration Services' case-management system from paper-based to electronic could reduce backlogs and processing delays by at least 20 percent, and possibly more than 50 percent. The new system would allow government agencies, from the Border Patrol to the FBI to the Labor Department, to access immigration records faster and more accurately. In combination with initiatives to link digital fingerprint scans to unique identification numbers, it would create a lifelong digital record for applicants. It also would eliminate the need for time- and labor-intensive filing and refiling of paper forms, which are stored at 200 locations in 70 million manila file folders. |
